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Security & privacy

Your data.Your bank.Your control.

Your finances are personal. Here鈥檚 how ARKAD Wallet protects them, what we can access, and what stays in your hands.

ARKAD WALLET & OPEN BANKING

Your bank

Kontomatik

Licensed PSD2 provider

ARKAD

Bank data reaches ARKAD Wallet through a licensed open banking provider. Your bank login details never reach us.
Read-only access

01 / European storage

A European home for your data.

Your financial data is stored on our servers in Europe. HTTPS encrypts the connection between your device and our servers.

European servers. Encrypted connections.

02 / Data & AI privacy

Your budget stays yours.

We do not sell your personal data or use it to train AI models. AI processes the input needed to deliver the features you use, such as turning a voice entry into a transaction. ARKAD Wallet does not keep raw voice recordings after processing.

Useful AI. No training on your data.

03 / Bank connections

Your transactions come in. Your money stays put.

ARKAD Wallet does not connect directly to your bank. A licensed open banking provider authorized under PSD2 handles the connection with your permission.

About our provider鈥檚 authorization

Read-only, always

We can read account information and transactions. We cannot make payments, move money, or manage your bank account.

Your login stays private

ARKAD Wallet never sees or stores your bank login credentials. Authentication happens through the bank connection flow handled by our provider.

Only the data we need

We import transactions and basic account information, such as the account name and balance, and save those records in your ARKAD Wallet database.

You decide when to stop

You can disconnect a bank in the app to stop future imports. Previously imported transactions stay in your history until you delete them or your ARKAD Wallet account.

04 / Your control

Your data. Your say.

Stay, leave, or take a copy. You can manage your data in the app or contact us for help.

Take your data with you

Contact us to request an export of your personal and financial data. We鈥檒l help you get a copy.

Request an export

Leave when you want

Delete your ARKAD Wallet account in the app or contact us to request deletion. We remove your data from active systems without undue delay.

Request deletion

Want to know something else?

Talk to us